Shipping Policy
1. Standard Shipping
findvella provides free standard shipping on all orders delivered within the United States. Each order is prepared with care and includes tracking, so you can follow your package from shipment through delivery.
2. Shipping Coverage
We ship throughout the United States, with no minimum order requirement. Depending on the destination and shipping needs, orders may be delivered through carriers such as USPS or UPS to support reliable and timely delivery.
3. Order Processing and Delivery
Once an order is confirmed, it generally follows the schedule below:
-
Order processing: Orders are prepared within 1–2 business days after confirmation.
-
Transit time: Delivery generally takes 3–5 business days after processing.
-
Estimated total timeframe: Most orders arrive within approximately 4–7 business days from the purchase date.
These timeframes are estimates and may be affected by carrier delays or other shipping-related circumstances.
4. Packaging
We take reasonable precautions when preparing orders for shipment.
Agate bracelets are packaged securely to help protect them during transit, with packaging selected to support product condition and presentation. Orders are prepared to withstand standard shipping conditions.
5. Tracking and Delivery
Tracking information is generally provided within 24 hours after your order has shipped. Once available, you can use the tracking details to follow your package through the applicable carrier's tracking system.
For higher-value orders, a signature may be required at delivery to help ensure the package is safely received.
6. Shipping Assistance
If you have a question about shipping or need assistance with an order, please contact us:
Email: contact@findvella.shop
Phone: +1 641 683 9341
Address: 933 17th St NE, Mason City, IA 50401, USA